Nairobi Upperhill Hotel, Nairobi ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Mawensi Road, Nairobi, Kenya

Nairobi Upperhill Hotel is situated in Upper Hill, a prominent commercial district known for its striking skyscrapers like Britam Tower. The hotel emphasizes security with 24-hour CCTV surveillance and a trained security team. Guests can expect modern conveniences and easy access to local attractions, including Strathmore University and Nyayo National Stadium. The property’s design fosters a blend of leisure and business activities, making it a versatile option for various travelers.

Location

Located in Upper Hill, the hotel offers quick access to various cultural and historical sites, such as the Nairobi Railway Museum, Nairobi National Museum, and the Nairobi Arboretum. Wilson Airport is the nearest airport, facilitating convenient travel for guests. Public transportation options are readily available, making it easy to explore the vibrant surroundings and attractions of Nairobi.

Rooms

The hotel features air-conditioned rooms equipped with flat-screen TVs and kitchen facilities. Each accommodation includes complimentary bottled water and an electric kettle, ensuring guests have essential amenities readily available. Bathrooms are designed with rainfall showerheads and complimentary toiletries for added comfort. Additional conveniences in the suites include separate living areas and mini-bars.

Eat & Drink

Dining at Nairobi Upperhill Hotel is centered around La Bonne Bouche restaurant, which serves a buffet and à la carte menu featuring African and grilled cuisine. Guests can also enjoy snacks and drinks at Raptors Bar, which provides a casual atmosphere for relaxation. The on-site coffee shop/café allows for easy access to light refreshments throughout the day. Room service is available for added convenience.

Leisure & Business

The hotel includes a private pool and garden areas for leisure activities. Conference facilities can accommodate up to 70 guests, providing a space for business meetings and events. Other amenities include a business center, concierge services, and free Wi-Fi throughout the property. Guests can also take advantage of supervised childcare, a nightclub, and various recreational activities nearby.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive King Suite

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Shower

Balcony

room details

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King Room

Max:

2 persons

30 m²

Bed options:

1 Double bed

Shower

room details

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Standard Room with 1 Single Bed

Max:

1 person

25 m²

Bed options:

1 Single bed

Shower

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Nairobi 1.6 mi

Airports

Wilson (WIL) 2.1 mi

Jomo Kenyatta (NBO) 11.9 mi

Train

Nairobi Railway Station 1.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Decent Breakfast

“The breakfast provided was satisfactory, offering a selection that gave me a good start to the day.” view full review

Easy Parking

“The parking facilities were well-organized and very convenient, which made my arrival and departure a breeze.” view full review

Accessible Amenities

“The hotel has made great efforts to provide accessible amenities, ensuring that everyone can enjoy their stay comfortably.” view full review

Cozy Accommodation

“The room was cozy and equipped with all necessary features, making it a relaxing space after a long journey.” view full review

General

Free Wi-Fi
Safe deposit box
24-hour reception
Elevator

Services

Room service

Dining

Restaurant
Bar/ Lounge area

Room features

In-room safe
Mini-bar
Sitting area
Balcony
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Parquet floor

Location

Mawensi Road, Nairobi, Kenya

Map view

Mawensi Road, Nairobi, Kenya

City landmarks

Mbagathi Road Kws Workshop Entrance - Nairobi National Park

David Sheldrick Wildlife Trust

1.5 mi

Uhuru Highway-Kenyatta Avenue

Uhuru Park

3.9 mi

Libraries

Kenya National Archives

1.7 mi

Junction of Moi Avenue

August 7th Memorial Park

1.5 mi

Parks

The Nairobi Arboretum

2.1 mi

Harambee Avenue

Kenyatta International Conference Centre

1.4 mi

Parks

Jeevanjee Gardens

1.7 mi

Central Business District

1.7 mi

Museums

Nairobi National Museum

2.1 mi

Kenyatta Avenue At A104 Corner

Nairobi Gallery

1.3 mi

02 Koinange St

Cathedral Basilica of the Holy Family

1.4 mi

Off Moi Avenue

Kencom House

1.6 mi

Nyayo Stadium

4500 ft

Langata Rd

National Museums of Kenya -Uhuru Gardens

1.6 mi

Gallery

GoDown Arts Centre

1.4 mi

Upper Hill

4500 ft

The Sarova Stanley

1.6 mi

Kibera slum

1.5 mi

Mosque

Jamia Mosque

1.6 mi

Kenyatta Avenue

Central Park Nairobi

1.4 mi

Coca Cola East Africa & Central Africa

4500 ft

Two Ems Associates LTD

4500 ft

Langata Rd

The Bomas of Kenya

3.6 mi

Market

Kenyatta Local Market

1.6 mi

Museums

Nairobi Railway Museum

3.9 mi

Madaraka Estate

2.3 mi

T-Mall Nairobi

2.3 mi

Tuskys Supermarket

2.3 mi

Strathmore University

1.8 mi

Golf Course

Railway Golf Club

3.9 mi

Nearby

Ole Sangale Road Madaraka Estate

Qiongozi Wellness Escapes

1900 ft

Restaurants

Larder

2800 ft

Elgon Road Upper Hill

Reviews and Ratings

Feedback from previous guests about their experience.

56%

liked the hotel and would stay again

5.6/10

Guest rating

Rooms

6.0

Location

6.5

Service

6.8

Dining

5.0

Raymond

United States of America, August 2024

5.0/10

My stay at the hotel was a mixed bag. On the plus side, the staff was friendly and welcoming, making the atmosphere quite pleasant. However, the rooms left much to be desired with issues like dirt and mosquitoes, which made for a rather uncomfortable experience. The location was a bit tricky to find, and the dining options, while decent, could definitely use some improvement. Overall, it seemed to offer good value for money, but there’s definitely room for improvement.

Rooms

5.0

The rooms were spacious, but unfortunately not clean and heavily infested with mosquitoes. I also had to share a tattered towel and a single pair of slippers.

Service

6.0

The staff was very nice and welcoming, but it took quite some time to get attention from the server, which was frustrating considering the cafe was empty.

Location

5.0

Finding the hotel was quite a hassle due to the lack of signs, and it's located in a remote area, which isn't near any tourist attractions.

Dining

5.0

The dining experience had its highs and lows; while some dishes were good, others like the charred sausages and omelette were quite disappointing. There were also not enough fruit options or drinking water.

Facilities

5.0

The facilities could definitely use an upgrade, as cleanliness and upkeep seemed to be lacking.

Mike

United States of America, July 2024

6.6/10

I had a mixed experience at this hotel. The location is convenient, just a short ride from the airport, and the staff was incredibly friendly, especially Solange, Nadia, and Livingstone. However, I faced some issues with the room not having a mosquito net, and the restaurant offered poor dining experiences with slow service. Overall, it's clean and meets basic needs, but there are definitely areas for improvement.

Rooms

7.0

The rooms were spacious and clean, which helped me freshen up before my night flight. However, I did notice that there was no mosquito net.

Service

9.0

The service was outstandingly helpful and cheerful. Solange, Nadia, and Livingstone were professional throughout my stay, though there was a minor delay in locating my room which could be improved.

Location

6.0

The location is convenient and close to the airport, but it's a bit remote and not in a touristy area. I was advised not to walk outside by myself, particularly at night.

Dining

5.0

The dining experience was disappointing with poor service and a lack of clarity regarding drink options. While some items were delicious, others lacked variety.

Facilities

6.0

The facilities met basic standards but didn't particularly stand out. It's a clean space, but it could use some updates and enhancements to make it more attractive.

Alvin

United States of America, July 2024

5.6/10

I had a somewhat mixed experience at the hotel. While the location was convenient and the staff was mostly professional, the rooms didn't quite match the photos I had seen, and there were some service hiccups. Additionally, the dining options were hit-or-miss, which detracted from the overall experience.

Rooms

6.0

The rooms were spacious but not what I expected based on the pictures. I also experienced an electrifying shock, which was quite alarming.

Service

5.0

The service varied; while some staff were friendly and went the extra mile to help me after check-out, others were quite rude, which was disappointing.

Location

7.0

The location was convenient, particularly for those needing to be near the airport, but I was advised against walking outside alone, especially at night.

Dining

5.0

My dining experience was a bit frustrating; the service was slow, and the food quality often left much to be desired, including a charred breakfast.

Facilities

6.0

The facilities were decent, but not unforgettable; basic amenities were present but didn't stand out.

Robert

United States of America, June 2024

5.6/10

I had a pretty mixed experience at this hotel. The location is somewhat remote, but it does have its own charm and is quiet. The staff, especially Solange, Nadia, and Livingstone, were cheerful and very helpful, which is a big plus. However, the state of the rooms was quite off-putting, and the dining options left much to be desired. Overall, while the value wasn't bad, I expected a bit more from the accommodations.

Rooms

5.0

The rooms were not well-maintained and had a strange smell, but the bed was firm and provided some comfort.

Service

9.0

The staff was outstandingly cheerful and helpful, particularly Solange, Nadia, and Livingstone, who made my stay easier.

Location

6.0

The hotel is in a remote area, which has its downsides. I felt uneasy walking outside alone, especially at night, but overall the tranquility was nice.

Dining

5.0

The dining experience was slow, with poor service and unclear drink options. The breakfast quality was lacking as well.

Facilities

5.0

The hotel had basic amenities, but they were not up to par. The lack of clear options and limited supplies were disappointing.

Frank

United States of America, June 2024

5.4/10

I had a mixed experience at this hotel. The rooms were quite nice and comfortable, but the service fell short due to unhelpful management. The location was a bit tricky to find and felt a bit remote. Dining was disappointing, especially the breakfast, which could definitely use improvement.

Rooms

8.0

The rooms were nice, clean, and comfortable, with a firm bed that ensured a good night's sleep.

Service

5.0

Although the staff tried their best to help, management didn't back them up, which was frustrating.

Location

6.0

The location was a little complicated to find and felt unfinished, being quite remote.

Dining

5.0

Breakfast was terrible and lacked variety, which was a disappointment for the overall dining experience.

Facilities

5.0

Facilities could use some work, especially considering the construction zone nearby.

Scott

United States of America, June 2024

7.0/10

I had a lovely stay overall, with the hotel being in a charming location close to attractions. The rooms were modern and quiet, and I appreciated the service from the staff. However, the dining experience left something to be desired, especially the breakfast. While the amenities were decent, I felt some areas could use improvement, particularly regarding the dining service.

Rooms

8.0

The rooms were modern and quiet, providing a comfortable atmosphere for relaxation.

Service

7.0

The staff was friendly and tried their best to assist us, but sometimes it felt like they were limited by hotel management's decisions.

Location

8.0

The hotel is conveniently located near various attractions, making it easy to explore the area, although it could be tricky to find initially.

Dining

5.0

The breakfast was lacking in variety and the service was pretty slow; I left feeling a bit disappointed.

Facilities

7.0

The amenities were decent, but I noticed some areas could use a bit of refurbishment to enhance the experience.

John

United States of America, June 2024

5.2/10

I stayed at this hotel, and I have to say that it has some really great points and a few drawbacks. The rooms were clean, but there was a weird smell that lingered. On the upside, the location is absolutely perfect, although I felt a bit uneasy walking outside alone at night. Service wasn’t the best; the staff seemed rather unhelpful and a bit arrogant. Overall, it’s decent but definitely not without its issues.

Rooms

6.0

The rooms were clean, but there was a lingering smell that was quite off-putting.

Service

5.0

The service left a lot to be desired; the staff was unhelpful and a bit arrogant when asked about issues.

Location

8.0

The location is ideal, being close to the British High Commission and lots of good food, but I was warned not to walk outside at night.

Dining

5.0

Dining was disappointing; service was super slow and there was no clarification on drink options.

Facilities

5.0

There weren’t many notable facilities, so it lacked in that department.

Andrew

United States of America, May 2024

5.2/10

I had a rather mixed experience at this hotel. While the friendly staff went above and beyond to ensure my stay was comfortable, the rooms left a lot to be desired in terms of cleanliness and amenities. The location was quite convenient for getting around the area, but I felt a bit unsafe walking outside after dark. Overall, it seems to be a case of getting what you pay for, as the value was decent but the quality didn’t quite match up.

Rooms

5.0

The rooms were very basic and did not meet my expectations. They were generally dirty, and I noticed issues like dirty tap water and mosquitoes. It could definitely use a good cleaning and some additional features like bedside tables and lamps.

Service

8.0

The service was friendly and professional. The staff were quite helpful, even going the extra mile to provide me with a room to freshen up after checking out.

Location

6.0

The location was convenient, particularly being near the airport, which is a plus. However, I was warned about walking outside at night, which made me feel a bit uneasy.

Dining

5.0

The dining experience was underwhelming. The service was super slow, and there weren’t enough options for drinks or fruits in the meals I tried.

Facilities

5.0

The facilities seemed quite basic and outdated. There were no standout amenities that I noticed, and I felt that the hotel could invest more in this area.

Ralph

United States of America, April 2024

6.8/10

The hotel has a prime location, making it easy to explore the area, but the rooms had a few issues. While the service staff were friendly and did their best, the dining experience was lacking, especially at breakfast. Overall, it’s good value for money, but there are definitely areas for improvement.

Rooms

7.0

The rooms were quite clean, though there were some concerns about amenities like the fridge being unplugged due to a faraway socket.

Service

8.0

The staff were amazing and went the extra mile, helping me out with a room to freshen up after I checked out. However, they were a bit slow to respond at times.

Location

9.0

The location is absolutely perfect for exploring, but we were warned to be cautious about walking alone at night. It’s convenient for getting around.

Dining

5.0

The breakfast was quite poor, with slow service and limited options. It really didn’t meet my expectations.

Facilities

6.0

The facilities were decent, but nothing extraordinary. There’s room for improvement in terms of modern amenities.

George

United States of America, March 2024

6.0/10

I had a mixed experience at the hotel. On the positive side, the rooms were calm and spacious, and the service from the staff was professional and friendly. However, I found the location to be a bit remote, and the dining service was disappointing with slow service and lack of clarity on the menu. Overall, it’s a decent option if you're looking for peace and quiet, but be prepared for some inconsistencies.

Rooms

8.0

The rooms were spacious and neat, providing a calm atmosphere for my stay.

Service

7.0

The staff were professional and tried their best to accommodate any issues I had.

Location

5.0

The hotel is in a remote area, and I felt a bit uneasy about walking outside alone, especially at night.

Dining

5.0

Dining was a letdown as the service was poor and slow, with unclear drink options.